Last Updated: January 24, 2026
1. Introduction
Welcome to guideistanbul.com. We attach great importance to the protection of your personal data and respect for your privacy. This privacy policy details the types of data we collect, how we use it, and the rights available to you.
By using our site, you agree to the practices described in this policy.
2. Data Controller
The controller responsible for the processing of personal data collected on the site is:
- Publisher Name: CHIAVARO Kevin
- Address: 18 rue Massena, Bureau 3, 06000 Nice, France
- Contact Email: contact@guideistanbul.com
3. Data We Collect
We may collect two types of information:
- Data provided directly by you:
- Contact Form: Name, email address, and the content of your message.
- Comments: If you leave a comment on an article, your name, email, and IP address may be recorded.
- Automatically collected data:
- During your browsing, we collect technical information such as your IP address, browser type, pages visited, and visit duration, primarily via cookies (see section 7).
4. Use of Data
Your data is collected for specific purposes:
- Communication: To respond to your requests via the contact form.
- Service Improvement: To analyze site audience and improve user experience (visit statistics).
- Security: To prevent fraud and secure the site.
- Marketing (with your consent): To send you newsletters or promotional offers related to tourism in Istanbul.
5. Data Sharing
We do not sell or rent your personal data to third parties. However, it may be shared with third-party service providers necessary for the operation of the site:
- Site Host: https://www.hostinger.com/
- Analytics Tools: https://analytics.google.com/
- Emailing Services: https://www.brevo.com/
6. Retention Period
We retain your data only for as long as necessary for the purposes pursued:
- Contact Data: 3 years after the last contact.
- Cookies: 13 months maximum.
- Billing Data (if guides are sold): 10 years (legal obligation).
7. Cookies
Our site uses cookies to improve your experience. Upon your first visit, a banner informs you of their presence and invites you to accept or refuse them. You can modify your preferences at any time in your browser settings.
8. Your Rights (GDPR)
In accordance with the GDPR, you have the following rights regarding your data:
- Right of Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can request the correction of inaccurate data.
- Right to Erasure: You can request the deletion of your data (“right to be forgotten”).
- Right to Object: You can object to the processing of your data for legitimate reasons.
To exercise these rights, contact us at: contact@guideistanbul.com
9. Security
We implement all necessary technical and organizational measures (HTTPS protocol, secure passwords, etc.) to protect your data against unauthorized access, loss, or alteration.